IT End User Computing Analyst
Hours of Work: Full-time, 35 hours per week 9am – 5pm (+ occasional evenings + weekend overtime)
Contract type: Permanent
Salary: Starting salary will be from £25,138 - £29,605 Salary Grade 5 depending on qualifications and experience
At Leeds Trinity University, we find ourselves in an exciting period of growth and transformation. From a set of strong foundations, we are on an inspiring journey in relation to academic development, employability, careers, and the positive contribution we can make in our region, the country and wider world.
We are currently seeking a Computing Analyst to join our team and contribute to the delivery of a professional End User Computing (EUC) Support Service.
In this role, you will provide support in key technologies within our IT Services operation, following the ITIL framework.
Your responsibilities will include offering effective and courteous escalation support for the IT Helpdesk Support Team, assisting users with core software and systems via telephone, remote control tools, email, and in person as needed.
If you have a passion for IT support and excellent communication skills, we encourage you to apply for this role.
Responsibilities
About You
Location:
Initially, you will be based at Horsforth Campus, but it is expected you will relocate to the Leeds City Campus in Academic Year 2024/25. Through our agile working framework, you will also spend time working remotely, which will be discussed further at interview.
This advert will close as soon as a suitable number of applications have been received. So, if you’re interested in this opportunity and an exciting career with Leeds Trinity University, apply now.
Leeds Trinity University values diversity and inclusion and particularly encourages applications from the following groups as they are currently under-represented at this level within the University: Women, LGBT+, Black, Asian and Minority Ethnic applicants, as well as candidates with disabilities, whether hidden or otherwise. The University will consider all forms of flexible working arrangements.